Responsibilities
• Responsible for the staff augmentation category of services, including policy development, process design.
• Primary point of contact, and escalation for staff augmentation inquiries from Sourcing, Hiring Managers, Customers and Internal Team.
• Demonstrate experience and knowledge to support both sales of new business opportunities and the delivery of services to client.
• Responsible for various reporting cadences.
• Partner with internal and external business leaders and advise on how to best source and deploy staff augmentation resources, creating staff augmentation recruitment strategies and sustainable processes.
• Explore potential sourcing avenues for the business.
• Identify opportunities to leverage technology to improve corporate efficiency, create processes and standards for selection, implementation and support.
• Provide guidance and administer company policies and procedures accurately and consistently throughout the projects.
• Responsible for end-to-end project management, design and review processes to recommend changes to improve efficiency.
• Responsible for developing new businesses within the assigned customers. Getting new leads requirements and maintaining existing clients to enhance business relations.
• Explore the market best practices in the staff augmentation market and implement appropriate practices in the organization.
• Monitor the labour legislation and implement required changes to keep the process up to date.
• Act as a single point of contact for internal and external stakeholders.
• Build a good relationship with the internal stakeholder, external customers and external recruitment agencies.
• Profit & Loss accountability for the business. Invoicing accuracy and collections.
Requirements
• Diploma or Degree in any relevant field
• Minimum 5 years of relevant experience in staff augmentation
• Must have project management skills with the ability to work under pressure.
• Excellent Customer Service and interpersonal skills.
• Able to build and maintain partnerships at various staff and management levels and across various functions.
• Effective communication skills, including speaking, writing and active listening.
• Ability to develop and deliver presentations for executives.
• Good knowledge of local labour market legislation, market, and conditions
• Keen eye for detail and financial knowledge to manage Profit & Loss
Licence no: 12C6060
