Job Responsibilities:
- Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
- Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers in a position to understand service requirements.
- Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
- Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
- Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Complies with local legal requirements by studying existing and new legislation, and anticipating future legislation.
- To ensure the maintenance programs and rectification jobs are managed by a team of technical officers and technicians efficiently.
- To ensure all works carried out safely and/or in accordance with safety procedures.
- Any other tasks assigned by leader.
Qualification:
- Minimum Diploma in engineering.
- Able to guide and troubleshoot ACMV faults.
- Good communication skills both verbal and written.
- SG Class 3 Driving License preferred.
- Familiarity with office software and phone systems.
- Has a good safety mindset and displays good WSH behaviour.
- SG Class 3 Driving License preferred.
