Job Requirements:
- Flexibility to travel for client meetings, industry events, and conferences.
- Strong understanding of shipping sales strategies, customer relationship management, and sales processes.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients.
- Strong analytical and problem-solving skills, with the ability to analyse market trends, customer data, and sales metrics.
- Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets.
- Ability to work independently and collaboratively in a fast-paced, team-oriented.
- Ability to communicate in Chinese, knowledge of China business culture will be plus factor.
Job Duties and Responsibilities:
- Develop and implement business development strategies focused on new accounts and the after sales service, and plans to drive revenue growth and meet or exceed sales targets.
- Build and maintain strong relationships with existing clients to foster loyalty and identify upselling and cross-selling opportunities.
- Identify new business and grow customer base.
- Conduct regular customer needs assessments to identify pain points, anticipate future requirements, and propose tailored solutions.
- Provide exceptional customer service by addressing and resolving customer complaints, concerns, and inquiries promptly and professionally.
- Conduct market research and analysis to identify emerging trends, customer preferences, and competitive strategies.
- Collaborate with internal teams, such as product development, operations, and finance, to ensure seamless delivery of services.
- Prepare and present regular reports on new accounts and after-sales performance, customer feedback, and business development activities to management.
- Stay updated with industry trends, technological advancements, and best practices in to drive innovation and improve customer experience.
- Other duties as assigned.
