Who We Are
At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.
Job Responsibilities
- Assist to conduct new vehicle delivery process for customers
- Confirm appointment for delivery with customers and ensure efficient and smooth delivery process
- Conduct pre-delivery checklist and ensure vehicle is ready for delivery
- Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up
- Demonstrate and explain vehicle features, warranty, and service schedules to customers
- Explain delivery documents and ensure they are completed, signed, and filed accordingly
- Assist customer to make appointment for first servicing
- Ensure consistent customer service is provided throughout the delivery process
Job Requirements
- Minimum A Level/ NITEC/ Diploma in Mechanical Engineering/ Hospitality/ Retail or other equivalent discipline.
- At least 1 year of relevant working experience
- Relevant customer service experiences, Retail or Automotive industry preferred
- Excellent interpersonal and communication skills
- Familiar with Microsoft Office applications
- Possess Class 3 driving license would be a plus
