The Bakery Operations Manager is responsible for overseeing the daily operations of the bakery, ensuring product quality, efficiency, and customer satisfaction. This role involves managing staff, inventory, budgeting, and ensuring compliance with health and safety regulations.
Key Responsibilities:
- Operational Management:Oversee daily bakery operations, ensuring production meets quality and quantity standards.
Develop and implement efficient processes to enhance productivity and reduce waste.
Monitor production schedules and adjust as needed to meet demand.
- Staff Management:Recruit, train, and supervise bakery staff, fostering a positive and productive work environment.
Schedule staff to optimize labor costs while meeting production needs.
Conduct performance evaluations and provide ongoing training and development opportunities.
- Inventory and Supply Chain:Manage inventory levels of raw materials and finished products, ensuring sufficient stock while minimizing waste.
Coordinate with suppliers to order ingredients and supplies, negotiating contracts and prices as necessary.
- Quality Control:Ensure all products meet company quality standards and health regulations.
Implement and monitor quality control processes, addressing any issues promptly.
- Financial Management:Develop and manage the bakery budget, monitoring expenses and revenues.
Analyze financial reports to identify areas for improvement and growth.
- Customer Relations:Engage with customers to gather feedback and ensure satisfaction.
Handle customer complaints and resolve issues efficiently.
- Health and Safety Compliance:Ensure all bakery operations comply with health and safety regulations.
Train staff on safety protocols and maintain a clean, safe work environment.
