Location: Alexandra Road
Working Hours: 10 AM to 7 PM
Working Days: Must work Saturday and Sunday (Off Days: Any day between Monday to Thursday)
Job Summary:
We are seeking a friendly and organized Front Desk Receptionist to join our vibrant dance studio team. This role is pivotal in creating a welcoming atmosphere for our customers while efficiently managing inquiries and sales.
Key Responsibilities:
- Answer customer inquiries and provide information about classes, schedules, and studio policies.
- Address customer needs and resolve issues promptly to ensure a positive experience.
- Sell dance packages and handle renewals, maintaining accurate records of transactions.
- Maintain the front desk area and ensure it is well-organized and inviting.
- Collaborate with instructors and staff to coordinate schedules and special events.
- Perform administrative tasks as needed to support the daily operations of the studio.
Qualifications:
- High school diploma or equivalent; additional education or experience in customer service is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office and familiarity with scheduling software.
Compensation:
- Basic Salary: $2,500 per month
- Commission on sales of packages and renewal deals
Benefits:
- Annual Leave: 14 days
- Bonus: Annual Wage Supplement (AWS)
