Job Responsibilities:
- Provide comprehensive administrative support to the Operations Department, including scheduling, reporting, correspondence and maintaining operational databases.
- Manage relationships with external vendors and service providers, negotiating contracts, and ensuring that all services provided meet MindChamps standards.
- Ensure that MindChamps complies with all regulatory requirements and internal policies, including safety regulations, accreditation standards and operational protocols. Prepare reports as needed for senior management.
- Maintain and manage inventory records, ensuring that necessary supplies and resources are available for all departments, including educational materials and office supplies.
- Assist in planning and coordinating internal events, including student orientations, staff meetings and other school activities, ensuring all logistical details are handled efficiently.
- Provide administrative support to both students and staff, managing queries and concerns related to operations, facilities or other support services.
- Review and improve administrative processes and procedures to enhance efficiency and effectiveness across MindChamps.
Job Requirements:
- Diploma or Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum 2-3 years of administrative or operations experience, preferably in a higher education setting or private institution.
- Prior experience in the education sector, particularly with private school is a plus.
- Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills to collaborate with internal teams, students, and external vendors.
- Strong problem-solving abilities and attention to detail in managing operational processes and facilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with administrative management systems or CRM software.
- Ability to handle confidential information with discretion and professionalism.
- Highly responsible, proactive, and able to work both independently and as part of a team.
- Solution-oriented with a focus on efficiency and continuous improvement.
- Able to thrive in a fast-paced, dynamic work environment.
