P-Serv is partnering our Client, a leading Statutory body, and we are looking for talents to be a part of our team!
Job Responsibilities:
- Man the front counter at all times
- Welcome walk-in customers and register customers via case management system
- Attend to enquiries
- Handle difficult customers professionally and effectively
- Perform manual tracking of daily customers’ walk-in in the event of queue system failure
- Collect documents received from customers and make certified copies of these documents
Job Requirements:
- Minimum GCE O level with 1 to 2 years of customer service experience
- Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background.
- Promotion to Supervisor role depending on performance.
Working Hours:
- Monday to Friday (8.30am - 6:30pm)
- Bukit Gombak
Shortlisted candidates will be notified.
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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)
