Are you a visionary leader in technical services?
We are seeking a dynamic Regional Technical Services Director to lead our technical services delivery across APAC, ensuring excellence in service performance, innovation, and stakeholder satisfaction.
Key Responsibilities
- Lead and oversee the execution of all technical service lines, ensuring they meet or exceed client requirements and strategic objectives.
- Ensure full compliance with local, regional, and company standards as well as national legislation, promoting a culture of safety and compliance.
- Provide strategic leadership, guiding the technical teams to deliver exceptional services in line with customer goals.
- Identify opportunities to transition vendor-managed services to self-performed services by company, enhancing efficiency and value.
- Implement and standardize cutting-edge technology solutions to drive consistency, operational excellence, and service innovation across the account.
- Develop and implement strategic initiatives to achieve technical service excellence and continuously improve service quality and cost-effectiveness.
- Build and maintain strong relationships with key stakeholders, providing them with strategic guidance and insights.
- Work closely with subject matter experts to drive process improvements and best practices tailored to the client’s needs.
- Explore and develop new growth opportunities and innovative solutions within the client’s APAC account.
- Drive data-driven outcomes by implementing advanced data analysis and continuous improvement initiatives to optimize service delivery.
- Own the implementation of best practices, ensuring process consistency, documentation, and standardization throughout the region.
- Leverage data insights to guide decision-making and enhance operational efficiency.
- Oversee the financial health of technical service operations, managing budgets, forecasts, and cost optimization to ensure efficiency and fiscal responsibility.
Qualifications & Experience
- Bachelor’s degree in Electrical, Mechanical, or Civil Engineering (preferred).
- A minimum of 15 years of experience in technical services operations and account management, with a proven record of success.
- Exceptional leadership skills with the ability to motivate and drive excellence within diverse teams.
- Strong customer relationship management experience, with a focus on delivering outstanding customer-centric solutions.
- Excellent financial acumen, including skills in budgeting, forecasting, and cost management.
- Strategic thinker with excellent problem-solving abilities, capable of driving innovative solutions.
- Willingness to travel within APAC
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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