We are looking for an Operations Executive to join us here in ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
The successful incumbent will be the point of contact with one of our Project Accounts, responsible for delivering administrative and operational related services to the client and associates.
The ideal applicant will be a meticulous, service driven and flexible problem solver and quick thinker.
Role Highlights
- Serve as primary contact for processing needs and handling inquiries from internal stakeholders (example: Recruitment Consultant / Key Account Manager), the client & associates
- Manage associates, execute their visa / permit applications and coordinating their logistics with travel agencies on flights and hotel bookings
- Facilitate and escalate immediately, any issues encountered by associates at immigration or otherwise, as and when required
- Manage ops deployment & roll calls and provide site covering
- Gather required information / data, prepare necessary paperwork, and schedule associates for their first day of work
- Process onboarding, offboarding, work on timesheets, attendance records, leave & benefits administration and provide deployment details to Payroll
- Track process changes and drive documentation updates according to directives
- Provide policy interpretation and advisory by clearly explaining policies related to Company’s and Client’s operations
- Works closely with the client and associates to maintain positive work relationships
- Maintains knowledge of legal requirements (example: Immigration Act, Employment Act) related to day-to-day management of associates
- Assist with any ad-hoc duties, projects, recruitment and activities as and when required
Profile and Experience
- Some experience in offshore project operations, immigration, or customer care is preferred
- A quick thinker and problem solver who is calm and possesses strong communication, critical thinking and analytical skills
- Possesses ability to build and manage relationships
- Ability to prioritize tasks with strong time management skills
Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.
Interested applicants, please apply
Equal Opportunity
Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.
We regret that only shortlisted candidates will be notified.
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