Scope:
- Conduct learning needs analysis to identify knowledge and skills gaps.
- Source and qualify training providers.
- Plan, develop and implement learning interventions, training programs and e-learning modules.
- Deliver programs aimed at driving service quality initiatives for continuous improvement.
- Evaluate effectiveness of training programs and initiatives.
- Enhance delivery through the integration of technology in learning.
- Perform administrative duties and maintain accurate training records.
- Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
- Analyze capacity and competency gaps between workforce demand and supply.
- Conduct workforce analysis to project future needs and develop workforce planning solutions.
- Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
- Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.
Requirements:
- ACTA certification
- Diploma/Degree from a recognised insitution
- Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
- At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
- Experience in Workforce Planning preferred.
- Self-motivated team player
- Excellent interpersonal, written communication and presentation skills
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified
