Job Description:
Technical Support:
- Assist with Java application development and troubleshooting.
- Write and optimize SQL queries for reporting and data analysis.
- Support users with technical issues and work on improving system performance.
- Functional Support: Understand business needs and translate them into technical requirements.
- Work with users and developers to improve processes and functionality.
- Test and ensure new features meet business needs.
- Problem Solving: Identify and fix technical issues related to Java applications and SQL databases.
- Help analyze operational problems and suggest improvements.
- Teamwork: Work closely with both technical teams and business users to ensure smooth communication.
- Contribute to system improvements and process automation.
Requirements:
• Knowledge of Java and Cobol Mainframe programming
• Experience with SQL databases and query writing.
• Good problem-solving skills and attention to detail.
• Strong communication skills to work with both technical and non-technical teams.
• A team player who is eager to learn and grow.
Optional 'Good to Have' Skills:
• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.
Qualifications:
• Bachelor’s degree in Computer Science, IT, or related field.
• 3-4 years of experience working with Java, Cobol and SQL.
• Experience in technical support or a similar role is a plus.
• 2+ years of experience in operational support, including incident management, monitoring, and resolution.
1 - Business Model Strategy (P1 - Beginner)
2 - Business Process Analysis Tools (P1 - Beginner)
3 - Requirements Analysis (P1 - Beginner)
