Responsibilities:
- Responsible for Customer service solution sales and service contract based customer’s requirement and new bidding project.
- Identify customer business pain points and requirements through collaboration with customers (insight into customers and project operations), and explore specific professional service leads and opportunities.
- Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.
- Manage opportunity pipelines, develop customer solutions and archive agreement with customer, like order target, market target, and sales profit target)
- Participate in project strategy development, bidding, and negotiation, develop and implement the fulfilment & delivery strategies, mitigate fulfilment risks, and ensure the project deliverability.
- Installed base management, find customer capturing potential service renew opportunities from customers' operation, maintenance, and delivery processes to match with the company’s existing solutions.
- Organize and participate in project operations of the account dept, identify project risks and issues in a timely manner, drive project progress, comply with the corporate sales process, and ensure the success of sales projects.
Requirements:
- At least bachelor degree in Electrical or Telecommunication Engineering or any relevant discipline with distinction.
- Minimum 15 years of professional service solution sales as well as bidding management across different product domain, such as core network, cloud, network & etc, in ICT industry.
- Experienced in handling service solution presentation, solution clarification, contract negotiation, pricing analysis with profitability & loss, risk mitigation and price sustainability
- Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.
Interested candidate who wish to apply for this position, please click on APPLY NOW
EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd
EA Registration No.: R23117518 | Heah Sian Wei
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