System Programmer (Middleware Control-M)

Job Description:

• Global production service operations support in middleware technologies and platforms.
• Accountable for the overall service reliability, availability and stability of the technical scopes.
• Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
• Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
• Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
• Technical analysis of production platforms to identify and remediate performance issues.
• Work collaboratively in teams and develop meaningful relationships to achieve common goals.
• Operation and further development of middleware platforms and the associated interfaces.
• Development of self-service interfaces and their workflows.
  Exercise specialist responsibility in strategic projects and initiatives.

Requirements:

• Minimum 4 years of experience in the following technical platforms:
  - Operating Systems: Linux, Unix and/or Windows
  - Middleware Technologies: BMC Control-M, Axway CFT/Secure Trasnsport/Sentinel
  - Monitoring and Data analytics tools: OMI, ServiceNow, Geneos
  - Scripting tools: Java, Unix Shell, Python, PowerShell, perl
  
• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes.
• Experience in one or more of the following technical platforms:
  - Docker/Kubernetes, Ansible, Elastic Search, Rundeck, GIT
  
• Excellent communication (written and verbal), interpersonal and logical skills.
• Customer oriented and a strong team player.
• Ability to work in a team and individually.

Good to have

• DevOps tools & framework experience
• BMC Certified Service Professional in Control-M Version 9.
• Experience working in the banking / financial institution

Education Requirements

• At least a Bachelor’s degree in any of these faculties:
  
  Computer Science
  Information Technology
  Programming & Systems Analysis
  Science (Computer Studies)