- Acquire and allocate resources to support operations.
- Handle cargo documentation, invoices and inwards shipment.
- Identify and solicit prospective clients.
- Liaise with clients on status of cargo clearance.
- Liaise with local agencies on daily work matters.
- Monitor cargo loading and unloading operations.
- Monitor vessel arrival and departure.
- Optimise utilisation of resources.
- Prepare quotations and proforma disbursements as required by clients, shipowners and shipping lines.
- Process all formalities and declarations in a timely manner to ensure smooth entry or departure of ships assigned.
- Propose workflow improvements to improve efficiency.
- Solve problems arising from the course of work.
- Supervise and guide Shipping Clerks (Documentation).
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