Number of resources required - 2 pax
Must: Mobile phones are completely restricted in the Client site (can be kept in the locker and employees can use office landline phones)
Contract Duration: 1 Year, potentially extendable
IT Support Engineer Skills & capabilities
· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals
· Knowledgeable and experienced in supporting Microsoft windows & office suite
· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices and policies
· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
· Analytical and problem-solving abilities with keen attention to detail
· Strong customer service orientation
· Strong verbal and written communication skills in local language and proficient in English (verbal & written)
· Self-directed work style with the ability prioritize work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
Expected Qualification & Work Experience
· Diploma or equivalent professional education in Information Technology or related
· 2-4 year of related working experience
