Who We Are
About The Job
The Graduate Studies Office is responsible for overseeing the governance and development of the University’s graduate programmes, including Graduate Certificates, Diplomas, Master’s Degrees, and Doctoral Degrees. The office works closely with various academic schools and units and directly manages two cross-disciplinary programmes: the Master of Social Sciences and the Doctor of Philosophy.
The Senior Executive will play a critical role in supporting the efficient operation of the Graduate Studies Office, with a primary focus on admissions processing and administrative tasks. Reporting to the Manager, the Senior Executive will manage the admissions process, compile admissions data reports, and assist with developing administrative systems and reviewing policies.
What You Will Be Doing
We are seeking a highly organized and detail-oriented Senior Executive to join our team. The successful candidate will be responsible for managing the admissions process and handling various administrative tasks to ensure the smooth operation of the department.
Key Responsibilities:
- Oversee and manage the admissions process, including processing applications, issuing course offers, handling appeals, and managing the acceptance process for selected applicants.
- Manage the course fee payment process for new students.
- Prepare management reports on admissions data and analyze trends to support decision-making.
- Assist the SA Manager in developing and maintaining an effective system for planning and executing all administrative operations within the department.
- Handle ad-hoc statistical requests from internal and external stakeholders.
- Assist in reviewing and updating policies and procedures related to student admissions.
- Regularly review admissions systems to ensure they align with updated policies and requirements.
- Provide general administrative support, including document preparation, scheduling, and correspondence.
- Support event planning and organization when required.
Job Requirements
- A Bachelor’s degree in any discipline.
- Strong proficiency in digital tools (e.g., Microsoft Office Suite).
- Excellent written and verbal communication skills in English.
- Proficiency in Chinese would be an advantage to address queries from chinese speaking applicants in the China Market. .
- Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
- A team player with excellent interpersonal skills.
- Prior experience in admissions processing or administrative roles is an advantage.
What We Offer
At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:
- Competitive Pay Package
- Hybrid Work Arrangement (Subject to Job Role)
- Medical Benefits
- Flex Benefits
- Family Care Leaves
- Volunteer Service Leaves
- Wellness & Recreation Activities
- Lifelong Learning Opportunities
- Career Development Opportunities through Internal Job Postings and Transfers
