- Give strategic advice and report results and findings to chairman and board members.
- Keep all relevant stakeholders informed of developments online with company’s objectives.
- Manage resources, including the attracting, hiring and retention of personnel.
- Ensure employees move in the same strategic direction to achieve its mission.
- Create and report on business plans, monitoring its efficacy and progress.
- Remain close to all stakeholders including the chairman and board members, staff, clients, key-decision makers and external service suppliers.
- Research and implement new initiatives to drive revenue, lower operating costs while maintain quality products that are competitive, all while delivery excellent customer support.
- Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.
- Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.
- Manage key personnel, clients and service providers.
- Maintain the quality of products, services, customer support and level of service inline with service level agreements and other retention strategies.
- Promote the wellness of staff and implementing policies inline with labour legislation and health and safety guidelines to create a diverse and positive working environment.
- Preparation of annual reports and attending/presenting at board meetings.
Requirements:
- A proven track record of successfully managing a company.
- Experience in the management senior staff, employees and available resources.
- A high level of business awareness and acumen.
- Understanding the intricacies of financial management and management.
- Excellent Leadership, communication and organisational skills.
- Excellent analytical and problem-solving skills.
- Strong crisis management and conflict mediation skills.