>> Job title: Customer Service Manager
>> Location: 1 JALAN BERSEH, NEW WORLD CENTRE, SINGAPORE 209037
>> Working hours: 6pm to 3am
>> Salary: $3000 - $8000
>> Preference: Full-time job
HIGHLIGHTS:
- Attractive BONUS + Extra Incentives
- One-on-one coaching system
- Career Progression
- Frequent Bonding Events
- Personal Development Training
RESPONSIBILITIES:
- Meeting new clients and maintaining existing clients through marketing
- Ensuring good customer service to uphold brand image
- 3 to 4 years’ experience in Customer Service line.
- Clearly explain solutions to customers and answer questions in a comprehensive and easy-to-understand manner.
- Increased customer satisfaction ratings through positive service interactions.
- Improved customer experience metrics e.g., call resolution time, first contact resolution rate.
- Enhanced internal knowledge base with information gathered from customer inquiries.
REQUIREMENTS:
- Team Player
- Good Learning Attitude
- Citizen or PR preferred
Elite Entertainment Welcome you to join our team!
