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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Specialist – Logistics & Shipping
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Customer Service Specialist – Logistics & Shipping

Haio 56 Pte. Ltd.

Customer Service Specialist - Logistics and Shipping


Location: UBI / East [Nearest MRT @ Ubi - DT27]


Job Summary: We are seeking a highly motivated Customer Service Specialist with experience in the logistics and shipping industry. The successful candidate will handle customer inquiries and support shipment processing, ensuring a high level of customer satisfaction.


Key Responsibilities:

  • Communicate with customers to answer shipping-related questions.
  • Track and trace shipments and update customers on status.
  • Work closely with the warehouse and logistics teams to ensure timely deliveries.
  • Process orders and coordinate with vendors and carriers.
  • Create shipping marking, bills of lading, and other documentation.
  • Maintain a professional demeanor and build lasting customer relationships.

Qualifications:

  • Minimum of 2 years of customer service experience in shipping or logistics.
  • Strong organizational and communication skills.
  • Ability to work both independently and as part of a team.
  • Attention to detail and the ability to handle high-pressure situations.


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