As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
Duties & Responsibilities
- Ensure clinic’s operational readiness
- Register patients and book appointments accordingly
- Perform cashiering duties, attend to and manage patients’ enquiries
- Provide chaperone assistance to doctors/nurses and prepare consultation documents
- Assist clinic/nurse manager in administrative duties
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Requirements
- Candidate must possess at least “O” Levels/Diploma
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast-paced environment
- Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed
- This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.
