Role Overview
This role oversees a team of Tax Executives managing a portfolio of clients and leading tax operations to deliver exceptional client service and top-quality client based tax solutions. With your strong local taxation knowledge and expertise, you will be the go-to expert for handling tax queries from clients and tax authorities, providing expert guidance and effective solutions.
As the main point of contact, you will maintain a client-centric focus, promptly addressing client inquiries and delivering comprehensive solutions that exceed expectations. Additionally, you will be responsible for managing the portfolio allocation to outsourced teams across the region, ensuring seamless coordination and exceptional service delivery.
Responsibilities:
- Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
- Develop budgets, determine resource requirements, and direct/monitor engagements.
- Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
- Oversee the tax compliance process and adapt to challenges in the process.
- Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
- Attend to tax queries and dispute resolution with the tax authorities.
- Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
- Participate in recruiting efforts when necessary.
- Contribute to a stable and team-oriented working culture.
- Assess and identify business development opportunities.
- Build strong internal cross-functional relationships within the company.
- Involve in any other ad-hoc projects and related tasks as and when required.
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
- Demonstrated client management aptitude and leadership potential.
- Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
- Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
- Strong command of spoken and written English.
- Excellent communication skills (oral and written) to deliver effective client service.
- A team player with the ability to meet deadlines and work with minimal supervision.
- Knowledge in the software Singtax (Corporate & Personal) preferred
