Job Description – Shipping Co-ordinator
1. Coordination of all inbound shipment
2. Provide customer support by giving them advice on their shipment, provide after-sale support and following up with client till the whole transaction is done.
3. Send all necessary information and documentation to clients / agents / sea companies / forwarders etc…on time
4. Liaise and maintain good relations with agents and shipping companies.
5. Follow up the container’s status on a daily base.
6. Provide feedback on moves to ensure smooth operations.
7. Deal with any problems quickly and effectively.
8. Collect the agent’s general tracker.
9. Collect and forward required clearing and shipping documentation timely.
10. Complete the job files timely. You keep the job files sorted
11. Make the suppliers annual evaluation
