Who You'll Work With
Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
What You'll Do
- You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers
- Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
- Assist customers in deploying and maintaining Arista’s Network Packet Broker solutions
- Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
- Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
- Assist with implementation and change controls
- You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
- Provide bug scrubs and code recommendations
- Provide interface to TAC and internal development teams and the customer
- You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
- Translate complex business requirements into Leaf-Spine Network solutions
- Assist Pre-Sales Engineer and Account Executives with designing Network solutions
- Establish and maintaining strong relationships with key partners
- Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
- Continue training to maintain expertise
- Ability to understand the client’s business objectives and technical needs
- Ability to meet Service Level Agreements (SLAs) for sales and clients
- Regularly exercises discretion and independent judgment
- Maintain professional relationships with teammates, partners, and clients
- Some travel may be required within assigned territory
