- Apply latest technology implementation to improve operations in own work areas
- Apply organisational policies to ensure deployment and tracking of products meet requirements
- Assist in audit of documentation and contract terms required for trade transactions
- Assist in preparation of contracts and documentation for trade transactions
- Collect data to assess performance of key operations activities in the organisation
- Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
- Assist with the implementation of new policies and procedures to improve operations
- Maintain records of all business activities, including financial records, inventory, and customer data
- Develop and implement operational strategies to improve efficiency and productivity
- Collaborate with other team members to identify and resolve any issues or concerns
- Respond to customer inquiries and complaints in a timely and professional manner
- Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
- Provide support to the operations manager as needed
- Assist in controlling and analyzing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs and sanitation
- Establish and maintain effective employee relations
- Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
- Assist with the compilation of new menus and beverage lists
- Attend and contribute to weekly Food & Beverage departmental meetings
- Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
- Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
- Must need to work on weekends and Public holidays
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