Job Description:
We are seeking a highly skilled and experienced BigFix L3 Engineer with a strong focus on compliance management and in-depth knowledge of Windows, Linux, and Unix operating systems. The ideal candidate will have 3-5 years of experience using IBM BigFix to ensure compliance across various platforms, with advanced scripting abilities in PowerShell and Shell scripting to support automation and troubleshooting.
Key Responsibilities:
- Manage and administer BigFix platform for compliance checks across enterprise-level Windows, Linux, and Unix environments.
- Develop, implement, and maintain custom compliance baselines and fixlets to automate compliance policies.
- Perform regular audits and assessments using BigFix Compliance module to ensure systems adhere to security and organizational standards.
- Troubleshoot and resolve L3-level BigFix issues, including performance, deployment failures, and agent health checks.
- Develop and maintain scripts in PowerShell and Shell to support custom automation and reporting for compliance and patching.
- Collaborate with security teams to align BigFix compliance policies with industry standards (CIS, NIST, etc.).
- Provide technical guidance and mentorship to junior engineers and assist with escalated support issues.
- Monitor and optimize BigFix infrastructure to ensure scalability, reliability, and efficient operations.
- Participate in compliance reporting, working closely with teams to generate regular compliance and patching reports.
- Stay up-to-date with emerging technologies, security vulnerabilities, and best practices in endpoint management and compliance.
Requirements:
- 3- 5 years of experience in BigFix administration and compliance management.
- Strong experience with Windows, Linux, and Unix operating systems.
- Proficiency in PowerShell (Windows) and Shell scripting (Linux/Unix) for automation and troubleshooting.
- Expertise in managing BigFix Compliance module, creating custom baselines, and maintaining fixlets.
- In-depth understanding of security frameworks such as CIS benchmarks, NIST standards, etc.
- Excellent problem-solving and analytical skills, especially in an enterprise environment.
- Experience with managing and optimizing large-scale BigFix infrastructures.
- Strong communication skills and the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
- Bachelor Degree in Computer Science/ Information Technology or any relevant.
- BigFix certification or relevant industry certifications (e.g., Red Hat, Microsoft).
- Knowledge of patch management, vulnerability remediation, and endpoint security.
- Experience working in ITIL environments.
- Experience with SQL queries and report generation tools integrated with BigFix.
