The Job Description
Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through:
- Attending to patients and family members, preparation of inpatient admission documents and arrangement for the appropriate personnel to attend to patients.
- Prepare of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patients discharge and dispatch documents/forms/notes.
- Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
- Performing clerical duties required for ward operations and cross-covering of wards.
- Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into the computer system.
- Any other ad-hoc duties as assigned.
Requirements:
- Diploma in any discipline/GCE 'A'/'O'/'N' level or Higher NITEC in Business Studies/ NITEC in Service Skills
- Prior experience in healthcare, hospitality or customer service industry will be advantageous
- Customer-oriented with good communication and interpersonal skills
- Proficient in Microsoft Office applications
- Have Healthcare and SAP experience would be an added value
- 5 days work week (Monday to Friday; 8.15 am to 5.30pm) & 1 half Saturday (8.00am to 1.00pm) a month.
- Singaporean Citizens/ PR only
Business Registration Number: 202342719W.
License Number: 23C2002.
EA Personnel Registration Number: R23119217
