Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor Technology, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.
Key Responsibilities:
- Provide technical support for local hardware, software, and network issues.
- Troubleshoot and resolve user issues related to computers, printers, and other IT systems.
- Manage and respond to support tickets using a ticketing system.
- Install, configure, and maintain IT equipment and software.
- Ensure timely resolution of issues and maintain documentation of processes and solutions.
Qualifications:
- At least 3 years of work experience in similar role
- Familiarity with support ticketing systems.
- Strong problem-solving skills and the ability to work independently.
- Knowledge of operating systems (Windows, macOS, Linux).
- Basic networking knowledge (Wi-Fi, routers, switches).
- Strong communication skills and a customer-oriented approach.
