Randstad Sourceright is a global leader in innovative HR solutions, blending cutting-edge technology with dedicated human expertise. We are seeking a highly motivated and experienced Regional Account Manager to join our dynamic team in Singapore.
About the Role:
As a Regional Account Manager, you will play a pivotal role in delivering exceptional Recruitment Process Outsourcing (RPO) services to one of our key clients, a global leader in the HVAC industry. You will be responsible for overseeing the end-to-end recruitment process across multiple locations in the APAC region, including Singapore, Malaysia, New Zealand, Japan, and Australia.
Responsibilities:
- Build and maintain strong relationships with client stakeholders, ensuring their recruitment needs are met with tailored solutions.
- Lead and manage a high-performing team of Talent Advisors, Sourcers, and Administrators across multiple locations.
- Drive continuous improvement in service delivery, exceeding client expectations and achieving SLAs.
- Monitor and analyze key performance indicators to identify areas for optimization and growth.
- Collaborate with internal stakeholders to develop and implement strategic initiatives that enhance the RPO program.
- Stay abreast of industry trends and best practices in talent acquisition.
Requirements:
- At least 5 years of experience in an operations, delivery, or account management role within a reputable staffing agency or Recruitment Process Outsourcing (RPO) provider.
- Strong understanding of the recruitment lifecycle and experience in managing high-volume recruitment projects.
- Proven ability to lead and motivate teams, fostering a collaborative and results-oriented culture.
- Excellent communication, interpersonal, and negotiation skills.
Benefits:
- Competitive compensation package and performance-based incentives.
- Opportunity to work with a global leader in HR solutions.
- Collaborative and supportive work environment.
- Exposure to cutting-edge technologies and data innovations.
- Career development opportunities within a growing organization.
Randstad Sourceright is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status