1. Trains Order Clerks in order taking procedures and customer relations techniques, and advises workers of new or revised information on products or merchandise such as product capability, pricing, credit, warranties, and shipping.
2. Studies and standardizes procedures to improve efficiency of subordinates.
3. Maintains harmony among workers and resolves grievances.
4. Prepares composite reports from individual reports of subordinates.
5. Cleans up generator sets, engines or other products prior to storage or delivery.
6. Wrapping and packing the generator sets, engines and other products prior to storage or delivery.
7. Supervise Stuffing and unstuffing of goods from containers.
8. Checking and binning stocks and items received.
9. To arrange/store goods in the warehouse as instructed by supervisor to ensure space maximization and ease movement within storage area.
10. Use the right tools and material handling equipments for the movement of goods in the warehouse such as cranes, forklift and pallet jack.
11. Perform daily routine to check and maintain the material handling equipments in the warehouse such as topping up battery water , cleaning the equipments, etc.
12. To ensure generator sets, engines or other products are cleaned and covered to prevent dust and dirt.
13. Maintain good housekeeping of the premises through assignment of such duties i.e. goods are orderly and stored properly. Ensure tidiness and cleanliness of warehouse premises.
14. Follow local delivery as and when instructed.
15. Observe and follow safety rules and regulations.
16. Assign drivers for pickup/collection & delivery of goods.
17. Conduct weekly/routine briefing with logistics staff on safety & inform them on any changes in operations/policies.
18. Perform other duties as and when assigned.
19. Review and recommend improvement to work procedures and processes with the objective of improving productivity and increase efficiency.
20. Maintain and control ISO 9001:2015 documentation process.
21. Prepare Projects Status report and follow through implementation.
22. Assist in co-ordinating with Sales department on shipment & collection of goods matters.
23. Ensure premises is safe secure.
24. To take on any assignments by HOD/Management as & when required.
25. Inspect on random basis to check goods are in their proper locations.
26. To report any suspicious persons or incidents out of ordinary to management whenever they occur.
27. Be conscious of any member of department who may be ill and have them refer to doctor ASAP. This is to reduce the possibility of spread of deadly, communicate disease eg. Covid 19, SARS, etc……
28. Must ensure that all warehouse personnel who are operating any machinery are licence to do so, if required.
29. Train any/all warehouse/logistics personnel on matters related to their work whenever required.
30. To recommend off-site and external training for staff when required or if such action can result in better efficiency and effectiveness for the department i.e. skills and competency improvement.
31. Promote harmony and maximum co-operation amongst all staff of the department at all times.
32. Conduct weekly morning briefing of jobs to be carried out by warehouse staff.
