Responsibilities:
- Performing different types of massages, beauty treatments, and wellness therapies.
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
- Communicating with guests during massages to adjust massage techniques as required.
- Resolving guest complaints and reporting any accidents to the supervisor.
- Cleaning and sanitising work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
- Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
- Enquiring about guests' medical conditions and allergies before providing spa services.
Requirements:
- Proven experience working as a spa therapist.
- Sound knowledge of anatomy, physiology, and different massage techniques.
- The ability to stand for extended periods.
- Excellent organisational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Patience and respect.
- Must work on weekend and public holiday.
