Responsibilities:
- Assist in the assignment of housekeeping tasks and rooms to the housekeeping team
- Conduct maintenance checks on housekeeping equipment and machines
- Record and perform safekeeping of lost and found items
- Conduct inventory count on housekeeping supplies and equipment
- Coordinate and monitor follow-up on guest requests
- Handle guests' concerns and feedback
- Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
- Report safety hazards and security threats in accordance with organisational guidelines
- Consolidate budget reports for the department
- Maintain housekeeping records and generate reports for the department
- Coordinate meetings for the department
Requirements:
- Minimum "O" level with related experience in Facilities Management / Cleaning industry
- Possess basic knowledge of housekeeping services, waste management or pest control
- Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors
- Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports
