Mon to Fri 8.30am - 6pm
Job Description
• Respond to customer inquiries via phone, email, and other communication channels.
• Prepare and process quotes, and other sales-related paperwork. (Airfreight /
Seafreight / Logistic / CBT).
• Preparing reports on a weekly/or monthly basis.
• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /
Logistic / CBT).
• Coordinate with internal teams such as outdoor sales, operation, finance, and
customer service.
• Work alongside with outdoor sales with generating new business and maintaining
existing customer relationships.
Job Requirements
• Optimistic, Positive and Proactive.
• Effective communication and Interpersonal skills.
• Keen to make an effort and pursue areas of improvement.
• Able to cope and work under pressure or overtime if required.
• Able to perform independently or connect well in a team player environment.
• General knowledge on excel format if any.
• Relevant experience and knowledge in customer service/freight forwarding industry
