We are looking for a ServiceNow Platform Engineer/Lead to manage and enhance our client's ServiceNow platform, aligning it with business needs. The role involves driving platform improvements, process automation, and collaborating with cross-functional teams to ensure successful implementation and optimization.
Responsibilities:
- Translate business requirements into ServiceNow solutions.
- Design and implement IT workflows, processes, and standards.
- Lead platform upgrades and enhancements.
- Automate CMDB processes for better efficiency and accuracy.
- Collaborate with teams to deploy and integrate ServiceNow solutions.
- Provide guidance on best practices and integration strategies.
- Document processes and provide training for effective platform use.
- Ensure all implementations meet policies and standards.
- Oversee system testing and platform improvements.
Requirements:
- Strong experience translating requirements into ServiceNow functionality.
- Expertise in IT workflows, ServiceNow enhancements, and automation.
- Collaborative team player with leadership skills.
- Knowledge of best practices for platform optimization and integration.
- Expertise in automating CMDB processes to ensure efficiency and data accuracy.
Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]
We regret that only short-listed candidates will be contacted shortly.
Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193
