Founded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our flagship programme, other platforms include the Point Zero Forum, Elevandi Insights, Japan FinTech Festival, Global Financial Infrastructure Forum, Inclusive FinTech Forum, 3i Africa, Capital Meets Policy Dialogue and The Founders Peak with many more coming soon. As conveners of the global policy, finance and tech community, we are instrumental in fostering collaboration, education, and value creation at the industry and national levels.
We are looking for a motivated, organised individual to join the Customer Success team and be an important part of Elevandi’s commercial process.
We are looking for a self-motivated and energetic individual with at least three years’ experience and proven success in a revenue generating role. This is a global, front-facing role where you will engage C-level executives, founders and senior leaders from the banking, financial and technology sector.
As a Customer Success Manager, you should have excellent oral, written, communication skills as well as strong presentation abilities in the business context.
Key Responsibilities:
- Pitching and closing of commercial sponsorships accounts across Elevandi’s suite of products and corporate membership to senior leaders in the industry.
- Identification and development of business development strategies to exceed the organisation’s commercial targets.
- Successfully achieve specified personal revenue and team targets through closing of commercial sponsorships across Elevandi’s suite of products and corporate membership.
- Maintain strong sales pipeline in Hubspot (CRM system) through effective relationship building, call management and lead generation.
- Effectively and professionally manage outgoing calls and meetings, both by phone and face-to-face, through consultative sales techniques that uncover customer needs.
- Be knowledgeable about market, customers, competitors and products in order to pitch the Elevandi products effectively – Through attending industry events, research and conversations with the industry.
- Collaborate and work closely with the Content and Products teams in order to build strong product propositions.
- Collaborate and work closely with the marketing team to develop targeted campaigns which could drive business development opportunities.
- Be an active member of Team Elevandi by sharing commercial learnings.
- Develop internal relationships to exceed customer expectations and provide support to the team.
Qualifications:
- Bachelor’s degree or equivalent in marketing, business, or related field
- 3-5 years’ experience, with proven success in revenue generating activities such as a sales, business development or commercial role.
- Self-starter, forward-thinking, and resourceful
- Great attention to detail, able to connect the commercial propositions of a business in a dynamic and fast-paced environment.
- Excellent communication and presentation skills with experience presenting strategic propositions to C-level executives and founders.
- Experience in CRM systems such as Hubspot, Salesforce.
- Experience using Sales tools such as Lusha would be an advantage
- As we will be expanding our customer base into China, Japan and Germany, proficiency in these languages would ensure effective communication with our customers.
- Strong interest and/or experience in financial services/FinTech/technology industry
Apply now
Share your profile and contact details and if there’s a fit we will be in touch. As we receive a lot of interest it’s not always possible to reply to everyone. If you don’t hear from us within 30 days we wish you all the best in your search.
