Responsibility
· Managing a company’s day-to-day operations and implementing its business strategies.
· Developing and executing the operational strategy to align with the company’s overall goals and objectives.
· Streamlining processes to enhance efficiency, reduce costs, and improve productivity across all departments.
· Leading and managing the operations team, ensuring that they are motivated, well-trained, and aligned with the company’s vision.
· Establishing key performance indicators (KPIs) to monitor operational performance and drive continuous improvement.
· Overseeing resource management, including human resources, materials, and technology, to optimize operational capabilities.
· Facilitating collaboration between departments (e.g., marketing, sales, finance) to ensure cohesive operations and effective communication
· Identifying operational risks and developing strategies to mitigate them while ensuring compliance with regulations and standards
· Developing and managing budgets for operational departments to ensure financial efficiency.
· Leading initiatives for organizational change and transformation to adapt to market demands and technological advancements.
· Ensuring that operations align with customer needs and enhancing customer satisfaction through improved service delivery.
Requirement
· A degree in business administration, management, finance, or a related field.
· Significant experience in operational roles, min 10 years, with progressive responsibility.
· Ability to develop and implement long-term strategies that align with the company’s goals.
· Proficiency in analyzing data to make informed decisions and identify operational efficiencies.
· Strong understanding of financial management and budgeting processes.
· Expertise in managing complex projects and driving them to successful completion.
· Excellent verbal and written communication abilities to engage with stakeholders at all levels.
· Strong analytical and critical thinking skills to address challenges and develop effective solutions.
· Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances.