C-Suite IT & Site Support
- Provide up to Tier 2 IT services at the Singapore site and local/remote (HK, Taiwan) to C-Level Leadership and staff.
- Establish trust and confidence with C-level executives and their direct staff.
- Understand the unique needs of C-Level users, develop actions to deliver the experience.
- Partner and facilitate action items with the broader IT Enterprise Service Organizations.
- Work and collaborate with a world class team of C-Suite Technicians and Professionals.
- Develop, author, and revise standard operating procedures for C-Suite IT.
- Support major Executive events (i.e.: Quarterly Earnings Calls, Board of Directors Meetings, and Global All Hands Meetings).
- Tier 2 onsite physical infrastructure and data center support.
- Respond and manage service requests (ServiceNow).
- Asset lifecycle management including commissioning, decommissioning, e-waste.
- Provide infrastructure documentation.
- Serve as primary onsite network technician.
