Job Scope:
- Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
- Able to understand customers aesthetic requests and book appointments accordingly
- Ensure customers inquires and/or complaints are handled in a timely manner
- Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
- Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
- Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
- Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
- Perform reception and administrative duties as required. POS, day to day closing)
- Work together with the marketing team to further understand the make-up of our customers
Job requirements
- Customer service experience and background preferred
- Strong interpersonal and communication skills
- Well groomed
- Conducts oneself in a professional etiquette
Interested applicants, send in your resume to:
We regret to inform that only shortlisted candidates will be notified.
Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599
Recruit Express Pte Ltd Company Reg. No. 199601303W
