· Review and submit accurate and timely reports to principals and regulators in accordance with the KPIs in the service agreements.
· Troubleshoot any issues in reports & liaise with our IT officers on the resolution.
· Provide information requested by both internal and external auditors.
· Assist in answering of ad-hoc requests for data and queries by both internal and external stakeholders in a timely manner.
· Undertake other ad-hoc tasks such as extracting statistics for analysis.
· Handling processing for bank transfers made by customers.
· Reconcile collections of incoming payments =
· Reconcile outgoing refunds of security deposits to customers who have closed their utilities accounts and follow up promptly on any exceptions.
· Reconcile general ledger accounting codes and bank statements to ensure all collections and refunds are properly accounted for.
· Handle enquiries from customers pertaining to their payments and refunds.
· Assist with User Acceptance Tests.
Interested applicants may email resume to [email protected]
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
