Job Summary:
We are looking for a skilled Business Analyst to play a pivotal role in analyzing and optimizing internal systems, ensuring seamless communication across multiple departments, and bridging the gap between stakeholders. The ideal candidate will work closely with cross-functional teams to identify business needs, develop technical solutions, and facilitate the implementation of system enhancements that improve efficiency and support strategic goals.
Key Responsibilities:
- Requirements Gathering: Collaborate with internal stakeholders (e.g., IT, Operations, Finance, HR) to understand their system requirements and identify potential improvements or automation opportunities.
- Stakeholder Management: Act as a liaison between various departments to ensure alignment on project objectives, timelines, and deliverables. Facilitate communication to bridge gaps between technical and non-technical stakeholders.
- System Analysis & Design: Analyze existing internal systems, workflows, and processes. Propose improvements or new systems that support business objectives and improve operational efficiency.
- Documentation: Create and maintain comprehensive documentation, including requirements, process flows, business cases, and user guides, to support system enhancements and implementations.
- Data Analysis: Use data to identify trends and inefficiencies in existing systems. Provide data-driven recommendations to optimize internal processes.
- Project Coordination: Assist in project management tasks such as defining project scope, milestones, and timelines. Work with project teams to ensure timely delivery of system upgrades or new solutions.
- Testing & Quality Assurance: Collaborate with the IT team during system development and testing phases. Ensure that solutions meet business requirements and are fully tested before deployment.
- Change Management: Facilitate training sessions or user onboarding for system changes. Help manage the transition and ensure a smooth adoption of new processes or systems.
- Continuous Improvement: Stay updated on industry trends and emerging technologies. Proactively recommend process improvements and best practices to enhance internal systems.
Key Requirements:
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
- 2+ years of experience as a Business Analyst, preferably working with internal systems and cross-departmental projects.
- Strong understanding of business processes and internal systems, with experience in system integration and improvement.
- Excellent communication skills with the ability to simplify technical concepts for non-technical stakeholders.
- Proficient in business analysis tools such as process mapping, workflow diagrams, and data visualization.
- Familiarity with ERP systems, CRM/ATS platforms, or other business management systems is an advantage.
- Strong problem-solving skills, with a focus on delivering solutions that align with business goals.
- Experience with data analysis and reporting tools (e.g., SQL, Excel, Power BI) is desirable.
- Singaporean(s) Only
Interested candidates may apply via email to [email protected] (indicating Job ID J48986 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.
Coen Tay Zhi Xuan (R1989334)
Scientec Consulting Pte Ltd (ScienTec Personnel) -11C5781
