The Job
- Direct report to Head of Investment Services, in supporting the delivery of end-to-end systems and data migration for Investment Services.
- Review and enhance workflow processes undertaken in Investment Services to improve efficiency, mitigate risks of errors, with sound internal controls that are in line with current banking standards.
- Support the business and project team in managing and completion of project milestones.
- Keep business and project team up-to-date on project related issues, matters and resolutions in a timely manner.
- Work collectively with business delivery lead, other senior members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors and transforming gathered information into future model and processes.
- Support consolidation of business requirements and corresponding business analysis process to ensure all business requirements are captured and addressed.
- Review data migration and function scope document against business requirement document to ensure coverage was properly done.
- Map and integrate UAT test plans for different systems.
- Review and present UAT test cases for business delivery lead and process owner review and sign off.
- Support the UAT execution, review UAT reports format and delivery, working collectively with Investment Services users and project team in issues reporting and resolution, to complete the UAT with quality and standard.
- Collaborate with other project team members to ensure Investment Services functions and reports life cycle are covered and to address any gaps.
- Collaborate with other project team members to integrate reports and data information into the revised Standard Operating Procedure.
- Engage in report/file related features in system demonstration and training for Investment Services operational users.
- Build strong and effective relationship with project workstream key members as well as Investment services users.
- Support business delivery lead in managing multiple project workstreams while having the opportunity to lead and drive assigned workstreams.
- Work collectively with business delivery lead in driving key change management outcome including but not limited to governance and controls, integration of processes across ILP products and user training.
- Support pre-production activities, Day one post implementation as well as Day two lifecycle management.
- Gain full understanding of current state of the Investment Services system, data and processes in the daily and monthly lifecycle of ILP products.
- Minutes taking and documentation on all project related meetings.
- Any other ad-hoc tasks as assigned.
The Talent
- Candidate with 10 to 12 years’ experience in data and system management or business analysis preferably within the insurance industry covering Investment Operations/Services functions.
- Proven experience in co-ordination among multiple workstreams and stakeholders in system replacement/enhancement and data migration projects.
- Prior knowledge in End User Computing setup and management.
- Ability to navigate ambiguous data and process flows.
- Ability to work under pressure as well as tight deadline.
- Ability to prioritize and organize workload while working in an agile manner and deliver quality output.
- Comfortable and able to independently make sound suggestions in problem-solving.
- Strong senior stakeholders’ management skills.
- Strong risk and control mindset.
Next Step
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: VP, Investment Services
- Only shortlisted candidates will be contacted
Isaac Tan Yang En
EA Licence No: 91C2918
Personnel Registration No: R24123927
