Healthcare Call Centre Agent (3 shifts, 40 hours per week)
- 3 rotating shifts (5 or 6 days, depends on roster) & 12 hours shift
- 40 hours per week
- $3,000 +++
Responsibilities
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
Requirements
- Min Diploma is preferable
- Able to accept candidates with min 3 years call center experience
- Able to communicate, read and write fluently in English
- Able to adapt to fast pace working environment
- Computer literate and good typing skills
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: NICH) or contact me at +65 9834 1147 for a confidential discussion.
Job Code: NICH
EA Reg No: R23112658 (Nicholas Heng Zhe Xuan)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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