Assist the Manager in running a smooth, efficient, and productive shift
• Assist the Manager in handling guest's queries and feedback
• Responsible for cash management of the POS
• Train, coach, mentor, and supervise a team of service crews in the delivery of excellent guest experience
• Ensures prompt, efficient, friendly, and accurate service
• Lead by example and providing timely feedback on areas of opportunities
• Promote good teamwork to achieve set goals/targets
• Ensure adherence to food safety, sanitation, and hygiene requirements and practices
• Ensure equipment and stations’ maintenance schedules are executed accordingly
• Delegates and perform assigned tasks in an efficient and timely manner
• Follow up and adhere to Company policies and procedures accordingly
• Attends meetings as requested
• Accept additional duties and responsibilities as assigned by the Supervisor
