The duties and responsibilities
- Provide *device management ( *device – ICT devices, equipment,peripherals and gadgets under the purview of the ICT department )
- Provide technical and applications support for users
- Installation, testing and commissioning, maintenance, and repair of devices.
- Maintenance of tracking list (for e.g. Microsoft Excel, Google
- Spreadsheet) to track the loan and return of devices.
- Manage ICT inventory in the School
- Maintain and handle school shared ICT devices. Deliver and setupthe ICT devices/ resources at the requested room/ area.
- Assist and supervise ICT vendors during delivery of services or goods
- Delivery and receipt of goods as and when required.
- Assist the school leaders, management or teachers for related ICT tasks.
- Process paperwork (for e.g. Condemnation Form, Loan Form, ICTRequest Form) and related ICT administrative tasks.
- Support and report to the HOD ICT, Subject Head ICT, ICTManager and ICT Associate.
- To support and work in tandem with Desktop Engineers (DE) deployed in schools.
- To assist in audio, projector and notebook setup during school programme and eventsassist in audio and video production when necessary To assist in using video editing software or application when necessaryTo conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students
- To provide technical support during school hoursMaintenance of school Google site when required.
- Maintenance of school website or social media platform whenrequired.
