Job Description
Overall Role
This position will be required to work closely with both the Design and Construction Manager and client to play a pivotal role in driving project success. While you will be taking ownership of small projects and churn moves, supporting major projects, you will also be assisting the Design and Construction Manager to ensure the accuracy of the space chargeback reporting for client’s real estate strategy planning and development. The role will be required to engage & interface with Real Estate and Services (“RES”), other business functions in the client organisation and external parties to assure the project task activities are achieved within the timeline and budgeted financials.
Located in Singapore, the MAC and Move Manager will be working alongside the Design and
Construction Manager primarily on the Singapore portfolio and may be called upon for other regional projects.
MAJOR RESPONSIBILITIES
Project & Move Management
- Working closely with CAFM coordinator and provide guidance to ensure high accuracy of CAFM update for the
Design and Construction Manager and relevant stakeholders - Lead small projects and churn moves in accordance with business requirement and target timeline with ability to manage external contractors, vendors, and onsite facilities management team
- Ensuring that proposals for the project is aligned with the client design guideline & in compliance to local health and safety standard / policy.
- Creation of ADT / CAD drawings for projects of Space planning and ensuring the compliance of local codes of authority
- Co-lead with Design and Construction manager and coordinate with relevant stakeholders from IT on cost and timelines for all move requests
- Explore and introduce technology and digital platforms to improve Project management and CAFM space chargeback reporting
- Ensuring all financials with client approvals are being tracked and monitored. Submit fee advice forms to JLL finance and billing clients as required, in a timely and orderly manner.
- Ensure data integrity of all systems across the Region and perform audits from time to time
- Actively work closely with the Finance, Engineering and Hospitality teams to ensure that all site financial operations are meeting or exceeding targets, financial processes as well as controls are adhered to at all times.
- Generate reports and conduct presentations as per the service requirements and overall account management.
Client/Stakeholder Management (in direct support of the South East Asia Account Director)
- Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
- Deliver an exceptional quality of service to the Client, as reflected by Client feedback Staff Management
- Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Excellent verbal and written communication skills as well as presentation skills.
- Able to adapt in a fast-paced working environment and versatile in meeting client requirement
- Strong analytical, organization and administration skills
- A minimum of 3-5 years in the project management industry/construction fit-out industry
- An added benefit would be a relevant certification in project management, building, business, or other related field; however, this is not a must.
- Proficiency in AutoCAD system and Archibus system will be advantage
- Experience in Asia Pacific is desired, specifically Singapore or Hong Kong
Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)
Client Focus & Relationship Management – ‘I Value my Customers’
- Demonstrates proactive & professional approach to customer service and stakeholder engagement
- Has a natural hospitality-orientated communications acumen
- Ability to interact with a wide range of client staff, including senior levels
- Ability to manage conflict and balance between client and firm requirement
- Has a customer service oriented attitude
People Management – ‘I am a Team Player’
- Ability to promote open, constructive and collaborative relationships at all levels
Program Management & Organizational Skills – ‘I am Proactive’ - Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking – ‘I am Innovative’
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using a quantitative approach
- Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
- Natural communicator who enjoys engaging at all levels
- Self-motivated and confident
- Exhibits honesty & trustworthiness
- Open to new ideas & willing to challenge status quo
- Works well with diverse teams from various countries/cultures
