Benefits:
- Attractive Compensation: Earn up to $5,500 basic salary, plus a variable bonus based on performance.
- Leadership Role: Take charge of operations and lead a dedicated team to drive efficiency and success.
- Work-Life Balance: Structured 5- and 6-day work weeks, with time off in lieu for public holidays.
- Professional Growth: Opportunities to refine and implement operational management systems and best practices.
- Positive Work Culture: Be part of a team that values strong leadership, teamwork, and operational excellence.
Job Description:
We are seeking an experienced and driven Operations Manager to oversee the daily operational activities and ensure smooth functioning across departments. You will be responsible for managing teams, improving operational processes, and maintaining high standards of quality and efficiency. This role requires strong leadership, excellent communication skills, and a passion for driving team success. If you thrive in a fast-paced environment and have a talent for operational management, we want you on our team!
Roles & Responsibilities:
- Lead daily morning briefings, delegating tasks to Team Leaders and ensuring smooth workflow.
- Oversee budget updates and monthly scheduling, including standby and night services.
- Manage feedback from clients and staff, addressing complaints and ensuring service quality.
- Enhance operational efficiency by reviewing and updating SOPs, forms, and processes.
- Provide guidance and support to the operations team, ensuring their well-being and addressing HR matters such as leave, overtime, and recruitment.
- Report to the Managing Director on all operational matters and handle additional ad-hoc duties as assigned.
