Job requirement
-Minimum of 10 years in technology/software service management
-Professional certifications in information security, such as CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager), are highly desirable.
-In-depth experience of information security principles, practices, and technologies.
-Knowledgeable about (Java, Sprint, React, Cloud (Azure/Aws), SQL Server, Unix, Networking)
-Individual with strong problem-solving skills and excellent customer service
-Hands-on experience in technical support and incident management with any certifications a plus (eg ITIL)
-To be proactive in improving our tools and processes
-Knowledge of ZOHO, Jira and confluence a plus.
-Collaborate with your wider team to work shift to support our global member base.
-An individual that has strong written and verbal communications
-A strong work ethic and ability to navigate and thrive in fast-changing environment.
