Responsibilities:
- Ensure close and prompt action on customers’ shipment arrangements and requirements.
- Co-ordinating and liaising closely with Airlines, Departments, Overseas Agents / Offices and Service Providers on shipment movement.
- Continuously seek alternative solutions or value-add processes to enhance the ongoing services to the Customers.
- Preparing of Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
- Ensure Work processes on Customer’s shipment handling requirements are administered and kept up to date.
Requirements:
- GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
- PC literate/ IT Savvy
- Training will be provided for those without experience
- Possess good customer service attitude and skills
- Good communication skills (verbal and written)
- Attentive to details and having the ability to find solutions to work matters
- Those with airfreight work experience will be an added advantage
- Those who are able to start work with short notice preferred
- Office location at Changi Airfreight Centre (near Changi beach)
- Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)
Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]
We regret that only shortlisted candidates will be notified
