Responsibilities:
Leadership and Team Management:
Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
Process Optimization:
Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
Cross-Functional Collaboration:
Forge strong working relationships between coordinators, the sales team, and program managers.
Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
Technology Oversight:
Oversee the utilization and management of the App to streamline operations and enhance team collaboration.
Financial Coordination:
Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.
Meeting Planning and Facilitation:
Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
Performance Monitoring:
Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
Sales Support:
Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
Reporting:
Provide frequent updates to the Operations Director on departmental activities, challenges, and successes
Job Requirements:
• Degree in any discipline from a recognized institution are welcome
• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry
• Good negotiation and interpersonal skills
• Those applicants who can start work immediately or at a short notice will have an advantage
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
