- Call Centre / Customer Service Experience
- Mon - Fri (8.30am - 6pm)
- CBD (Near to MRT)
- 6 Months Contract - Subject to Extension or Conversion depending on performance
Responsibilities
- Attend to enquiries via hotline or other channel eg emails
- Handle inbound and outbound calls, and sometimes email
- Proper recording of conversation with customer in the CRM system
- Achieve / Exceed individual and team KPIs set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other related ad-hoc duties as assigned
Requirements:
- Possess Call Centre / Customer Service experience
- No experience are welcome to apply & training will be provided
- Good communications and interpersonal skills
- Customer service oriented
- Good team player and able to work independently with minimal supervision
To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:
• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
